Why is being a member better than being just a customer?
The big difference is that you have the opportunity to be in charge. As a CHA member, you have can have a voice in how your plan is run. CHA members elect members to serve on the company’s board of directors. Member governance is unique to the CO-OP business model of health issuers and provides a level of transparency unmatched by traditional insurance companies.

Another advantage of being a member is that CHA is a nonprofit 501(c)(29) company. Our focus is on you, not profits. Excess income is reinvested in the company to benefit our members.

Community Health Alliance is patient-centered and committed to be your voice for health. As a company, we have worked diligently on what we consider a historic endeavor: to build a grassroots organization with members at the top, and prevention and health at its heart. We take our commitment to you – our members—very seriously. Being able to offer an affordable, quality option for health insurance is our mission and passion. We aren’t doing it for the recognition, but to make a difference for our members.